What does your backup setup look like?

We run daily automated backups for your website. One is on the website server for quick restore purposes and the other is held at an offsite location for data redundancy purposes. These backup [...]

Do you recommend any plugins or themes?

Having worked with hundreds of different WordPress websites, we have seen many different combinations of plugins and themes. As you are probably aware, not all of these are created as equals. [...]

What payment types to you accept?

We accept credit card payments with VISA, MasterCard, AMEX and Dinners Card as well as Apple Pay for those tech savvy clients. When you sign up, you will be automatically charged the subscription [...]

Who are you guys?

We are the team from Wolf IQ. A boutique website agency headquartered in Sydney Australia. We design and develop websites for diverse range of clients and industries. WordPress is our platform of [...]

Do you offer refunds?

If you are not happy, we would be surprised, but you can cancel at anytime. We will simply retain any funds already paid for your current subscription period and disable the automated payments. [...]

Do you offer special pricing for agencies?

We sure do and it’s super easy! We take care of all the client billing and process your commissions monthly. This enables our agency clients to focus on their future builds, whilst we look after [...]

Where are your servers located?

Most of our client base is located in Australia, so unless specified otherwise, you can assume your site is hosted in Sydney. For clients that are based elsewhere we also have servers in five US [...]

Do you offer email accounts?

Yes, we are a Google Authorised Reseller of Gmail for Business. These are premium email accounts that are kept isolated from your website server. No POP accounts here! We also get a small [...]

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