Website Care Plans

WordPress hosting, maintenance and support is our thing. If your website needs a little love, then you have arrived at the right place!

What exactly is a Website Care Plan?

We like to keep things straight-up and simple. A website care plan exists to keep your site running at peak levels, often better than the day it was launched. Our plans are all inclusive and designed to make sure your website is safe, fast and working FOR your business. Sounding good? Keep reading…

So, here's your problem

Your website is probably looking tired, running slow and needs some updates… It may have been hacked, locked you out and still has the photos of your old team members front and centre. Not to mention your ‘recent’ blog post was published four years ago. You’ve been calling your old developer, but they have gone missing in action… Again! Sounding familiar by any chance? 

...And now our solution

Firstly, we answer calls and respond to emails… Crazy concept huh? When we welcome a new client, we move their website to our servers in Google’s data centre, fix it up, make sure that everything is secure and up-to-date. We then work with you to continually enhance, tweak and update the site so that it becomes one of your businesses most valuable assets. 

 

Now before we go any further...

We would just like to say, you are not unique. We see websites in bad shape on a daily basis. Our website care plans were created out of necessity due to the amount of clients (and other agencies) bringing their sites to us to fix up. We just had to create a value-packed, bullet-proof solution to better service the market and to save the web, one website at a time. Now let us tell you how it works.

GETTING OUR GEEK ON

Onboard

We migrate your site onto our powerful website servers in Google Cloud. During this phase we will run a full audit of your website, fix any issues and make sure everything is up to date and secure. You will receive a report detailing our fixes and most sites will load in half the time once we are done with them!

Website renovation and maintenance plans
Website Design and Development Process
WordPress Website Maintenance
Website Design and Development Process

PREVENTION IS THE KEY

Maintain

Just like your computer, a website needs regular maintenance. At least once a month, our team will go into your site, run available updates and make sure the website is in top shape. We also monitor your site around the clock and our mobile phones start beeping away on the very, very, rare occasion there is an issue. As a business owner, this gives you great peace of mind.

YOUR DREAM IT, WE CODE IT

Support

Our highly talented team are ready to make any additions, tweaks or removal of content from your website. Tasks that take less than 30min will be done on the same business day! You can also feel free to run those hypothetical, out there ideas past us too… We love them!

WordPress Website Development Sydney

What are you waiting for?

Let's do this!

You can click on each of the inclusions for more info.

Expert Plan

$ 499
00 PER MONTH
  • 5hrs/month of developer time​
  • Monthly 30min strategy review
  • Customised reporting
  • White glove onboarding
  • Google Analytics event/click tracking
  • Google My Business management

Questions anyone?

You can securely checkout online, using your preferred credit card. We don’t store any credit card details and all payments are processed by Stripe. If you prefer to receive an invoice and pay via direct debit, please send us an email at [email protected].

Yes, absolutely. You can upgrade, downgrade or cancel your plan, as needed. We can help you to make the best choice if you need a little guidance. Feel free to call on 1300 072 134 or to email [email protected]. Here is a 2 minute video to show you how to upgrade or downgrade your plan:

Simple! If within the first 30 days after sign-up, you are not happy and want to cancel your account, just let us know. We will close your account and refund your first months payment. Please note, you will not receive a copy of your newly improved site, so please make sure you have a backup of your site prior to signing up. 

In short, yes. We have worked with many hosting companies and believe that our setup with Google Cloud is one of the best. For us to be truly effective and guarantee your websites performance, we require your website to be hosted on our servers. It’s a quick and painless task, which generally takes 20 – 60 minutes depending on the size of your website. We offer a free 14 day trial so that you can test out our server if desired. 

Our servers are located in Google’s Cloud Data centres. We currently have access to 18 global servers. You can view the full network here.

There are three ways to submit a support request. The most popular is via email at [email protected], or you can use the live chat on our website, or feel free to call on 1300 072 134. We look forward to hearing from you!

Our head office is located on George Street, Sydney, next to the Apple Store. We also have a small team of developers in the Phillipines. We can certainly meet in person if you are in Sydney! If you are elsewhere and would like a face-to-face catch up, just let us know and we will see what can be arranged. 

Initially all we require is an administrator level login to your WordPress website. This will enable us to login and migrate a copy of your website over to our servers. We may also need your domain name logins, it just depends on how things have been setup already. Don’t stress though, we will step you through the requirements and help out as much as humanly possible.

Sure! In this instance it’s best to call us on 1300 072 134. We will determine what you do have access to and advise the best way to get you back into your site. We have learned a trick or two over the years!

In short, no. Email management can be quite specialised and it’s never a good idea to host your emails on your website server. We recommend either GSuite or Office 365 for email. We can certainly help you get started and for larger companies we can recommend some IT partners who excel in this area.  

A word from our awesome clients...

It's only been a few weeks but WP Perk is already a game changer for our business. I only wish I had found them sooner and saved myself two years of website anxiety! Heath and his team migrated my site and fixed my supposedly 'unfixable' problems in record time making the transition seamless. Incredible customer service and rapid response times at an accessible price point for small business. Could not be happier.read more
lovefish reservation
lovefish reservation
05:25 28 Nov 19
Fantastic web team! Knowledgeable, quick and always happy to help when we have issues with our global site!
Una McGeehan
Una McGeehan
08:33 26 Sep 19
A great company to work with! They always deliver efficient and quick service, their work is always completed to a high standard and the staff at WP Perk are very easy to work with.
Ingrid Hobson
Ingrid Hobson
02:36 23 Sep 19
A great company to work with! They always deliver efficient and quick service, their work is always completed to a high standard and the staff at WP Perk are very easy to work with.
Ingrid Hobson
Ingrid Hobson
02:36 23 Sep 19
We have dealt with so many website companies throughout the years and can confidently say WP Perk is the best! They have perfected our website - the design, the user interface, e-commerce and so much more! Not only are they amazing at their work but they are always there when you need them, the support is just incredible and they are always on the lookout to make our website the best it can be from updates, plugins to security and not to mention the monthly reports we get! I could not recommend them more - best website team we've ever dealt with, thank you WP Perk!read more
Natasha Dauner
Natasha Dauner
00:49 19 Sep 19
WP Perk are simply amazing. You engage them for an online solution, yet you get so much more. Heath operates at another frequency, not surprisingly, the results he delivers are on another level. Highly recommend.read more
chris paradowski
chris paradowski
06:57 26 Jul 19
WP Perk are simply amazing. You engage them for an online solution, yet you get so much more. Heath operates at another frequency, not surprisingly, the results he delivers are on another level. Highly recommend.read more
chris paradowski
chris paradowski
06:57 26 Jul 19
Our experience with the team at WP Perk has been exceptional. Requests have been actioned in great time, and the hosting uptime has been remarkably good. Great experience.
James Ososki
James Ososki
04:00 18 Jul 19
Highly recommended Australian WordPress hosting service
Scott Mitchelmore
Scott Mitchelmore
09:13 16 Jul 19
Heath and the WP Perk team are knowledgeable, efficient and always willing to go above and beyond to make sure your needs are met. Easy to work with and reliable – having this confidence and trust is invaluable when working in small business!read more
Herbal Fix Beverages
Herbal Fix Beverages
04:13 24 May 19
Heath and his team deliver a service that is second to none. I can absolutely recommend WP Perk and Wolf IQ for your wordpress needs. Heath and his team combine great knowledge with timely service to deliver a world class product. Personal service at a reasonable price is certainly rare and even rarer in IT & web services. Thank you from the whole team at Safe n SOUND Self Storage - Newcastleread more
Barton Macquarie
Barton Macquarie
22:37 21 May 19
Heath and his team deliver a service that is second to none. I can absolutely recommend WP Perk and Wolf IQ for your wordpress needs. Heath and his team combine great knowledge with timely service to deliver a world class product. Personal service at a reasonable price is certainly rare and even rarer in IT & web services. Thank you from the whole team at Safe n SOUND Self Storage - Newcastleread more
Barton Macquarie
Barton Macquarie
07:09 21 May 19
The team at WP Perk are hands down the hardest working, affordable, fast and honest for WordPress hosting, maintenance and support. I pass all my clients onto Heath and the team that need their site running without any issues so they can focus on their BAU. Thanks Teamread more
Michael Teasdale
Michael Teasdale
01:06 14 Feb 19
We have a wonderful ongoing relationship with Wolf IQ and their WP Perk Care Plan suites our needs perfectly. The reports are easy to interpret and they are at hand whenever we are in need. Very pleased with this service.read more
Hills District Speech Therapy
Hills District Speech Therapy
09:24 22 May 18
The team at WP Perk are FANTASTIC! So easy and efficient to work with. Nothing is ever too much trouble for these guys. It makes life so much easier being in small business when you don't have the in-house resources for website management related issues.read more
David D
David D
23:34 11 Mar 18
As a small business owner this is an aspect of our operating systems I can confidently outsource to WP Perk. They just get it right for us, no fuss no hassle. Thanks guys!
Dan Gerber
Dan Gerber
05:04 09 Mar 18
WolfIQ have been a pleasure to work with. Transitioning to WP Perk has been seamless. The monthly reports are incredibly detailed and the team have been proactive with advice and upgrades.
Petricia Augustus
Petricia Augustus
06:17 08 Mar 18
An awesome company to work with and offer great and efficient service.
Emily Grace
Emily Grace
04:25 07 Mar 18
We are impressed with Wolf IQ's seamless transition to WP Perk, and the regular maintenance and support provided as part of the WP Perk service. Like a lot of businesses, our website is one of our key channels and its important its up to spec and running efficiently. It appears this backend work is well taken care of with WP Perk, and the monthly reports provided are great - they contain useful information and are simply laid out. While we are yet to take full advantage of the free admin hours p/mnth, this is also a useful offering. Thankyou Wolf IQ for your continued great workread more
Jennifer Sjolund
Jennifer Sjolund
04:55 01 Mar 18